Shipping policy


ChaChaBratz Beauty Shipping Policy

Hey Bratz Babe! 

Thanks for shopping with ChaChaBratz Beauty, where self-care meets sparkle! Below are all the details you need to know about how your glam goodies make their way to you.

Processing Time

Each order is packed with love and care 

  • Orders are processed within 2–4 business days (Monday–Friday, excluding holidays).
  • During busy seasons or sales, processing may take a little longer — but don’t worry, we’ll always keep you updated!
  • Once your order ships, you’ll receive a confirmation email with your tracking information.

Shipping Rates & Delivery Times

Shipping costs are automatically calculated at checkout based on your location and order weight.

U.S. Shipping:

  • Standard Shipping: 3–7 business days after processing.
  • Express Shipping (when available): 1–3 business days.


International Shipping:

  • We currently offer international shipping to select countries.
  • Delivery times vary by location (usually 7–21 business days).
  • Customs fees, taxes, or import duties (if applicable) are the buyer’s responsibility. Order Tracking

Once your order ships, we’ll send you a tracking link via email so you can follow your glam package every step of the way! 📦✨

If your tracking number doesn’t update immediately, give it 24–48 hours — sometimes carriers take a bit to scan packages in.

Lost, Stolen, or Delayed Packages

Once your package leaves our hands and is with the carrier, ChaChaBratz Beauty is not responsible for:

  • Lost or stolen packages
  • Delays caused by the postal service or weather

If this happens, please contact the carrier directly with your tracking number for the fastest help. We’ll do our best to assist you, babe, but we can’t replace items lost due to carrier errors.

Wrong Address Policy

Double-check your shipping info before placing your order! If an order is returned due to an incorrect address, we’ll contact you to reship (additional shipping fees may apply).

Damaged or Incorrect Orders

If something arrives damaged, missing, or incorrect, contact us within 48 hours of delivery:

 

📧 cbratz777@gmail.com

Please include your order number and a photo of the issue so we can make it right. 

Contact Us

Questions about your shipment?

We’re always happy to help our Bratz Babes!

📧 Email: cbratz777@gmail.com